Frequently Asked Questions
Do you take my insurance?
For specific concerns regarding insurance, copayments, referrals, etc, please call our main number at 423-265-2233 and relate your concerns; you will be connected to the appropriate individual.
How do I get my medications refilled?
Your Physician’s assistant will be happy to assist you with medication refills. Please call our main number at 423-265-2233 and ask to be connected to the assistant’s voicemail. It will take 24 to 36 hours to fill a prescription. If you call after noontime on a weekday, you can expect your prescription to be available the following day after 5pm. We do not re-fill prescriptions on Friday afternoon or on the weekends.
How do I get my test results?
Your Physician’s assistant will be happy to assist you with test results. Please call our main number at 423-265-2233 and ask to be connected to the assistant’s voicemail. It will generally take 2-4 days to receive your test results.